The electronic Air Waybill (e-AWB) seeks to remove the requirement for paper forms currently utilized to document air cargo carriage* and replace them with an electronic system for the exchange of data and messages. Replacing the paper AWB with an electronic equivalent is the first step towards achieving the e-freight vision.


At present, the company is moving all its operating systems, bringing them together under one single platform, which will conduct all business functions, from planning to collection.

All e-AWB-related processes have been paused but will be resumed during the second half of 2021.



  • • Reduces administrative load by removing the need to print, handle, process or archive paper AWBs.

    • Improves productivity by eliminating manual tasks and simplifying processes.
  • • Reduces the delivery time of air cargo shipments and operational costs.
  • • Eliminates potential delivery delays as a result of the paper air waybill being lost or misplaced
  • • Improves customer service by expediting cargo processing.
  • • Increases reliability, confidentiality and efficiency by making data processing more accurate.
  • • Paves the way towards e-freight.
  • • Protects the environment by reducing CO2 emissions.


Please send your queries to grp_contactoefreight@latam.com


*e-AWB applies exclusively to shipments bound for international destinations.