Live animals

Every day different types of animals are transported on domestic and international routes in compliance with high animal welfare standards to ensure they arrive at their destination in optimal conditions.

The aircraft are designed to provide a safe, pressurized and temperature controlled environment for animals, in compliance with International Air Transport Association (IATA) regulations.

Depending on the live animal you transport, you must provide a suitable container with access to food and water. Containers should be properly marked and labeled, and must comply with all necessary documentation applicable at the points of origin, transit and destination for the particular animal shipped.

The company also provides clients access to caregivers who can travel onboard with the live animals. We suggest contacting your local office to make these arrangements.

If you are an individual and need to ship pets, please visit the pets section.


Shipments of live animals must bear the following labels:

  1. Live Animals label in dark green on a light background. The kind of animal being transported should be identified in a circle on the tag itself (e.g., mammals, birds, reptiles, fish).
  2. Package orientation labels on all four sides of the container.
  3. Any other label or documentation required by countries of destination or transit.

For more information, please contact your local office.