The e-freight project aims to eliminate the paper used in today’s air cargo transportation and replace it with the exchange of electronic data and messages. The replacement of the AWB for an electronic one is the first step to the realization of the e-freight vision. e-AWB* replaces the paper AWB with an electronic message for the information in the front and the conditions of contract by an electronic agreement between the freight forwarder and the carrier


  • • The need to print, handle, process or archive paper AWBs no longer exists with e-AWB.

  • • It helps reducing delivery time for air freight shipments and operational costs.

  • • Eliminates delays due to the paper AWB being misplaced or lost.

  • • Improve productivity by eliminating manual tasks and streamlining processes.

  • • Improve customer service by speeding up cargo processing.

  • • Better reliability as e-AWB brings data accuracy, confidentiality and efficiency.

  • • Paving the way towards e-freight.

  • • e-AWB is a green initiative that helps reducing CO2 emissions.


Included prefixes

045, 145, 985, 865 y 549.


Single process

Allows the Freight Forwarders to have one process for all destinations from one given origin.


Stations enabled for e-AWB (AWB Origin)

MIA  |  SCL  |  BOG  |  GRU  |  LAX  |  JFK  |  MEX  |  UIO  |  LIM  |  GDL  |  VCP  |  ORD

Europe will be implemented during 2017. 


Legal aspects – Multilateral IATA

Sign Agreement

With e-AWB contract (the back of the paper AWB) may be replaced by IATA’s Multilatral agreement signed by the carrier and the freight forwarder.


The Multilateral e-AWB Agreement provides the Legal framework for parties to conclude cargo contracts by electronic means


It includes provisions for

  • • The consent to do e-AWB
  • • The high level operational aspects for e-AWB
  • • The confidentiality and security of data
  • • The rights and obligations of parties


It does not modify

  • • the conditions of contract
  • • the conditions of carriage


How does it work?

Step 1: Joining

Airlines join the Agreement 
Freight Forwarders join the Agreement 


Step 2: Activation

Airline and Freight Forwarder have bilateral discussions on locations and start dates 
Airline sends “Activation Notice” to Freight Forwarder confirming the bilaterally decided location(s) and dates 


Step 3: Start to do e-AWB

How to join?

Airlines and freight forwarders are invited to join 
Joining procedures:



Who has joined?

As of April 2014, the following have joined: 
• 61 Airlines 
• 800 Freight Forwarders 
• 3440 Freight Forwarder Affiliate offices 
See latest list @ www.iata.org/e-awb-multilateral




For e-AWB implementation, Freight Forwarder must have the capability to send electronic data (FWB & FHL) to LATAM Cargo and receive electronic data (FNA & FMA & RCS) from LATAM Cargo.


Freight forwarder in-house system

Freight Forwarders may have their own in-house systems or external IT providers that allows them to submit FWB and FHL data messages. They can continue using them and establish the correct communication with LATAM’s system.


The company’s e-AWB Portal

For those Freight Forwarders that do not have their own in-house system that allows them to electronically inter exchange data, LATAM Cargo has developed a solution: an online portal that allows the freight forwarder to do e-AWB. This e-AWB portal can be found in My Cargo Manager and access can be requested through your e-AWB contact.

The FWB message must be received by LATAM Cargo’s systems before the freight forwarder shows up in the LATAM counters for the document delivery.



Once contact has been established between the e-AWB team at LATAM and the freight forwarders there are two things that have to be ready in order to proceed with the implementation process.



Once the freight forwarder achieves 100% message penetration and its quality its at 95% or better during three consecutive weeks and being the Freight Forwarder and the Carrier comfortable with the results of the trials we proceed to eliminate the paper that has been delivered in the close envelope.


Ask for the e-AWB contingency plan.


For further information about e-AWB:  http://www.iata.org/whatwedo/cargo/e/eawb/Documents/e-awb-faq.pdf 


Or send your enquires to  contactoefreight@lan.com


*e-AWB is only available for international destinations.